Report a Security Concern

Ensuring the security and integrity of the Twilio Sendgrid platform is critical to the service we provide our customers. We are committed to providing a secure product and appreciate help from the community in responsibly identifying ways for us to improve Twilio.

The Twilio disclosure program is managed through Bugcrowd. To see the terms of the program and participate, go to Bugcrowd and sign up as a tester. You will need to accept the Twilio terms of service to engage in testing. If you have identified a vulnerability, please report it via Bugcrowd to be eligible for a reward.

Please be respectful and don’t violate anyone’s privacy, interfere with anyone’s account, destroy any data or degrade our services. Please give us a reasonable amount of time to respond before publicly disclosing your findings.